The Edge10 DAS 501t -- redux

After a couple of delays, my replacement Edge10 DAS 501t has arrived. Why a replacement? The first one refused to power on.

I eagerly unpacked it, plugged it in, pressed the power switch… and got nothing. Again. This was exactly the same fault as last time. In a state of bemusement (and a little irritation), I phoned up the supplier, who also expressed their confusion over the state of affairs, confirmed that there was no physical way they could have shipped the same unit back to me, and suggested I call Edge10 again. So I did.

After talking briefly to someone entirely non-technical, and asking to be escalated to someone who knew the hardware, I was put through to one of Edge10’s technical people. I explained the problem to him, and he said:

So I did. Screws out, cover off… both cables had fallen out during shipping. Putting them in was tricky – the cables were indeed very tight. Snipping the cable tie around the bundle of cables from the PSU gave me a lot more slack, and it was then easy to put the two leads back on. Cover on, screws back in… and it all powers up nicely.

I can’t say much more about the physical properties of the box that I didn’t say before. It feels like a nice solid piece of kit. It’s also very quiet, thanks to the ginormous (120mm) fan on the back.

I’d already put a disk into it and plugged it into the server when I turned it on. The server spent about 10 seconds of confusion in the system logs:

Eventually, it reset all of the SATA channels, and found the hard disk:

It Just Works. I have a fully working /dev/sdf, running in the storage box:

Bear in mind for the “speed test” that this is only an “old” 80GiB Seagate drive I had knocking around. It’s somewhere around the 7200.7 or 7200.8 vintage, I think, so I’m getting full speed out of the single drive.

Happy!

Thanks go to Paul and the other unnamed chap I spoke to at Edge10 (sorry, I didn’t get your name) for their assistance in sorting out the problem. Lee at CCI Distribution also deserves a mention for being helpful and amazingly responsive to emails.